The Service Champion Profile™

Transforming Customer Experience to Engage and Win Clients’ Loyalty

Want to...

  1. Make a positive difference in your customer’s engagement?
  2. Engage stakeholders and deliver exceptional customer and client experiences?
  3. Enhance and win customers’ loyalty?
  4. Empower employees to develop greater trust and commitment?
  5. Increase your organization’s productivity and profitability?
  6. Encourage ongoing innovation and long-term success?
Enter the

Service Champion

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The SERVICE Champion 360 Profile encapsulates the seven key pillars to achieve service excellence and win clients’ loyalty.

S.E.R.V.I.C.E. Explained...

  • Self Mastery

    Understanding yourself to better serve others.

  • Experience

    Knowing that every encounter is an opportunity for a memorable end-to-end service experience.

  • Relationship

    Recognising that an enduring relationship forms the basis of building trust, confidence, and loyalty.

  • Value

    Creating value for internal and external customers.

  • Innovation

    Institutionalising innovation as a service leadership role.

  • Culture

    Nurturing a culture of service excellence in all areas of your organisation’s operations.

  • Empowerment

    Empowering your staff and/or colleagues to make on-the-spot decisions, and to deliver excellent service recovery responses.
Get your S.E.R.V.I.C.E. scores through The Service Champion Profile™ (SCP™) and receive practical strategies to realize results today!
Brief Report (FREE)

This individualized free Service Champion Profile™ brief report includes:



Get your FREE Service Champion Profile™
Full Report (USD55.00)

This individualized paid Service Champion 360™ report includes:

Get your Service Champion 360™
Consult with a Certified Service Champion Consultant: